Shipping Policy
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays. In case of high order volume, processing may take slightly longer. Customers will be notified in case of significant delays.
2. Shipping Coverage
We offer Pan-India shipping across major cities and serviceable pin codes in India.
Delivery availability depends on courier service coverage in your area.
3. Estimated Delivery Time
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 4–7 business days
- Remote Areas: 5–10 business days
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
4. Shipping Charges
Shipping charges are calculated based on:
- Product weight
- Order volume
- Delivery location
Exact shipping charges will be displayed at checkout (if applicable).
5. Order Tracking
Once your order is shipped, a tracking ID will be shared via email or WhatsApp (if applicable). Customers can track their shipment using the courier partner’s tracking system.
6. Delayed or Lost Shipments
Faridabad Wholesale is not responsible for delays caused by courier partners. However, we will assist customers in resolving shipping issues.
If a shipment is marked delivered but not received, customers must notify us within 48 hours.
7. Damaged Packages
If the package appears damaged at the time of delivery:
- Record an unboxing video
- Do not accept tampered packages
- Contact us immediately at: 📧 support@faridabadwholesale.com
8. Incorrect Address
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect address may incur re-shipping charges.
9. Bulk & Wholesale Orders
For large bulk orders, shipping timelines may vary depending on stock availability and dispatch schedules.
Important Note
We strive to ensure timely and secure delivery for all orders. However, delivery timelines are estimates and not guaranteed.